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OHQ's records are adequate proof of a fee that is payable unless they are shown to be inaccurate. Consumer will utilize its sensible endeavours to alert OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, following the process detailed in Area 15. If Customer disagreements an invoice, the billing should continue to be paid on time however OHQ will attribute or reimburse Customer if it is later reasonably established by OHQ or according to the disagreement resolution process detailed in Area 15 that the invoice was inaccurate and the Customer is entitled to a credit rating or reimbursement.

Such alterations might include, without limitation, adjustments to the quantities of the Subscription Costs or Use Costs for OHQ Paid Services, changes to the usage allowances consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such revision will certainly take result after sensible development written notice is supplied to Consumer (for instance, by being uploaded to the OHQ Website), except that any type of such modification that impacts a Selected Paid Service will put on Customer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the date which OHQ supplies notice of such alteration to Customer according to Section 16.8.

If Consumer does not terminate its usage of any damaged Selected Paid Service prior to the efficient day of such modification, Consumer will be deemed to have accepted such revision with respect to such Selected Paid Service. (b) If a Rates Plan picked by Consumer is ceased, OHQ will certainly supply Consumer with practical advance notification of no much less than thirty (30) days and Consumer will certainly be given the option of picking a brand-new Rates Strategy from then-current pricing strategies supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Catalog, which are addressed in Area 7 (receptionist answering calls).1. Client represents that all information offered by Client and its customers to OHQ (including, without restriction, all call information and details concerning Customer's Bank card) is accurate, up-to-date and complete at the time it is offered to OHQ

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Client should in all times abide by all laws, laws, standards and codes relevant about its use of OHQ Offerings and the Client's supply of its services and product to its callers. Client will not use any OHQ Offerings to involve in, or to motivate or assist others to participate in, any kind of unlawful or deceitful activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Consumer will incur the suitable Membership Fee for the new Paid Service Term (the ""). The effective day of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or ought to Customer not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will be retained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Service Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit will certainly be maintained by OHQ for future use by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will not be responsible at all for answering telephone calls, taking or delivering messages, or doing any kind of other tasks in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Client's access to the Account.

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(e) Following discontinuation of any OHQ Solutions, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ may need that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info gathered by OHQ from Consumer and its callers might be used, divulged and shared by OHQ in accordance with OHQ's personal privacy policy as available on the OHQ Website ("") and as may be changed from time to time.

The Controller thus assigns the Processor with respect to handling activities embarked on throughout the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Cpu undergoes the following commitments: The Cpu shall adhere to the pertinent Information Defense Rules and should: (a) just act on the created guidelines of the Controller and make certain those acting under their authority do the exact same; (b) ensure that individuals processing the information are subject to a duty of confidence; (c) utilize its ideal endeavours to safeguard and safeguard all personal information from unsanctioned or unlawful handling, consisting of (however not restricted to) unintentional loss, damage or damages; (d) ensure that all processing fulfills the demands of the GDPR and relevant Data Security Legislation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any type of desired changes worrying Sub-Processors; they implement a written contract having the very same data defense responsibilities as laid out in these Terms; recognize that any type of failure for the Sub-processor to abide by the Data Protection Regulation, the Processor continues to be totally liable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject gain access to and allowing information topics to exercise their legal rights under the Information Defense Regulations.

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The Controller shall bring out adequate and appropriate onboarding and due diligence checks for all Processors, with a full analysis of the obligatory Information Defense Regulation needs. The Controller shall confirm that the Processor has appropriate and recorded procedures for information violations, information retention and data transfers in place. The Controller will get proof from the Cpu regarding the: (a) confirmation and reliability of the workers used by the Processor; (b) any certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional actions utilized in securing the Personal Data; and (d) procedures in position for enabling information based on exercise their civil liberties, including (yet not limited to), subject gain access to requests, erasure & correction treatments and restriction of handling measures.