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OHQ's documents suffice proof of a charge that is payable unless they are shown to be inaccurate. Customer will use its practical efforts to notify OHQ of any invoice disagreement within fourteen (14) days of receipt of a billing, following the procedure detailed in Area 15. If Consumer conflicts an invoice, the billing must proceed to be paid on schedule nonetheless OHQ will certainly credit or refund Customer if it is later on fairly determined by OHQ or pursuant to the disagreement resolution procedure detailed in Section 15 that the invoice was wrong and the Consumer is entitled to a credit history or reimbursement.

Such modifications may include, without limitation, changes for the Registration Fees or Usage Charges for OHQ Paid Solutions, adjustments to the use allowances consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such modification will certainly take effect after reasonable breakthrough written notification is provided to Client (for instance, by being uploaded to the OHQ Site), other than that any kind of such alteration that affects a Selected Paid Solution will relate to Consumer starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ supplies notice of such alteration to Customer based on Section 16.8.

If Customer does not end its use any kind of damaged Selected Paid Service before the efficient day of such alteration, Consumer will certainly be considered to have consented to such alteration relative to such Selected Paid Service. (b) If a Pricing Strategy selected by Customer is discontinued, OHQ will offer Consumer with sensible breakthrough notice of no much less than thirty (30) days and Client will certainly be provided the alternative of choosing a new Pricing Strategy from then-current rates strategies used by OHQ.

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For evasion of doubt, this paragraph does not apply to adjustments to the Price Checklist, which are resolved in Area 7 (conversational virtual receptionist).1. Customer stands for that all details supplied by Client and its customers to OHQ (including, without limitation, all call details and info pertaining to Customer's Charge card) is exact, up-to-date and complete at the time it is offered to OHQ

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Customer needs to in all times abide with all laws, laws, requirements and codes appropriate in connection with its usage of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will not use any type of OHQ Offerings to take part in, or to encourage or aid others to take part in, any illegal or illegal tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Consumer will sustain the applicable Membership Fee for the new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or ought to Client not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be maintained and the OHQ Offerings available to Client until the last day of the Last Paid Solution Term (based on reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit score will be preserved by OHQ for future usage by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will certainly not be responsible by any means for answering phone calls, taking or delivering messages, or carrying out any type of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Following discontinuation of any kind of OHQ Services, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ may need that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information collected by OHQ from Customer and its customers may be utilized, revealed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as may be modified every now and then.

The Controller thus selects the Cpu with respect to processing tasks undertaken during the provision of receptionist solutions. OHQ and Client recognize and concur that the Cpu undergoes the following obligations: The Processor will abide by the pertinent Data Security Rules and must: (a) just act upon the written guidelines of the Controller and make sure those acting under their authority do the very same; (b) guarantee that individuals refining the data go through a task of confidence; (c) utilize its best endeavours to guard and shield all personal data from unsanctioned or illegal processing, consisting of (yet not limited to) accidental loss, destruction or damages; (d) make certain that all processing fulfills the demands of the GDPR and related Data Security Regulation; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior consent of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they implement a written contract consisting of the exact same data protection responsibilities as laid out in these Terms; understand that any kind of failure on the part of the Sub-processor to abide by the Data Security Laws, the Processor stays totally liable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in giving subject accessibility and permitting information based on exercise their legal rights under the Data Defense Regulations.

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The Controller will execute sufficient and suitable onboarding and due persistance checks for all Cpus, with a full evaluation of the obligatory Information Protection Regulation requirements. The Controller will validate that the Processor has sufficient and documented processes for information breaches, information retention and data transfers in location. The Controller shall acquire proof from the Cpu regarding the: (a) confirmation and integrity of the workers utilized by the Cpu; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technological and operational procedures utilized in safeguarding the Personal Data; and (d) treatments in place for enabling information subjects to exercise their legal rights, consisting of (but not restricted to), subject gain access to requests, erasure & correction procedures and limitation of handling procedures.